Support Services

The RedCARE Support team appreciates your business and is committed to continually delivering the high quality support and services that match the quality of Redline’s products.

RedCARE Support enables our Redline Certified Partners to access the resources they need to provide the highest level of support to their customers. Backed by Redline’s expert team, Redline Certified Partners can recognize new business and revenue opportunities through the delivery of RedCARE support to end users.

To better serve Redline Certified Partners and customers, Redline has established the following programs:

Warranty & Support Plans

Redline is committed to ensuring that our customers’ wireless broadband systems operate efficiently within their unique environments. Our warranty and support plans deliver ongoing value to ensure a sustained return on your investment. More + 

Professional Services

Redline's Professional Services help turn your broadband wireless network into a business asset. We will assist with  planning, deployment, management and maintenance. You'll maximize efficiency and realize a greater return on your product investment. More +

Training & Certification

Redline’s training and certification programs give you the skills you need to ensure optimum utilization of your network products and to correct problems promptly and efficiently. There are programs and courses to cover the entire suite of products and software. More +


If you are a Redline user and require first line product support, please contact your partner representative. Alternatively, please email support@rdlcom.com for assistance.